Thursday, April 5, 2012

Free Call Center Training


TESDA Director General, Sec. Joel Villanueva;
Makati Schools Division Superintendent, Elena R. Ruiz;
Commission on Higher Education Chairperson, Patricia B. Licuanan;
Department of Labor and Employment Secretary, Rosalinda Baldoz;
University of the Philippines President, Alfredo Pascual;
Taguig City Mayor, Hon. Lani Cayetano;
Vice President of the Philippines, Hon. Jejomar Binay; and
President of the Philippines, Hon. Benigno Aquino III


CBCP President, Bp.Nereo P. Odchimar

Good day!

I was one of the trainers in Call Center Academy (CCA) -- one of partner institutions of TESDA with Free Call Center Training program. I was one of the fortunate students of Makati who received free Crash Training Program in Spoken English as part of the initiative of Division Superintendent Elena R. Ruiz. I am a Iskolar ng Bayan at the University of the Philippines Diliman; a proud resident of City of Taguig; a Filipino; and a servant of God.

Grateful for having all these blessings and for being in the industry for six years, I would like to help in return.

I have tried searching the web and I have not seen any active program for such like what we have in the country years ago. As the economy grows, it needs more people in the industry. Teaching people with sales, customer service, and data entry will open doors to more people who once find it impossible to enter the industry.

I am very willing to help reinforce these projects. Let me know how I can help. Let us all do this for the Filipino People and for our beloved country.

I am looking forward to hearing from you. May we all have a blessed Lenten Season.


Monday, November 1, 2010

Grow up, Wake up

Gone are the days when the account was still small and only owns two bays at the end of the floor. We only had a QA, one manager, six coaches, and less than 50 agents.Gone are the days when everyone knows each one -- personally, and in Facebook. The account has grown up, and so I need too. Grown-ups stop using Facebook once told. Never waiting for someone to retell...

Gone are the days when I was still breast-fed by mom. Really, I was sent in a mission and I am now here. And true: no mission is meant to be easy. I ought to wake up from this deep sleep in my mother's embrace. Because her arms are so loaded, she couldn't hold me no more. And if I don't, I know, I'd just fall. Awake people never sleep while the shift is on.

Monday, June 21, 2010

60 things a girl wants but [they] won't ask

1. Touch her waist.
2. Actually talk to her.
3. Share secrets with her.
4. Give her 1 of your sweatshirts
5. Kiss her slowly.

6. Hug her.
7. Hold her.
8. Laugh with her.
9. Invite her everywhere.
10. Hangout with her and your friends together.

11. Smile with her.
12. Take pictures with her.
13. Pull her onto your lap.
14. When she says she loves you more, deny it. Fight back.
15. When her friends say i love her more than you, deny it. fight back and hug her tight so she can't get to her friends. it makes her feel loved.

16. Always hug her and say hi whenever you see her.
17. Kiss her unexpectedly.
18. Hug her from behind around the waist.
19. Tell her she's beautiful.
20. Tell her the way you feel about her.

One last thing you need to do to show her you actually do mean it.

21. Open doors for her, walk her to her car (if any)- it makes her feel protected, plus it never hurts to act like a gentleman.
22. Tell her she's your everything - ONLY if you mean it.
23. If it seems like there is something wrong, ask her- if she denies something being wrong, it means SHE DOESN'T WANT TO TALK ABOUT IT- so just hug her.
24. Make her feel loved.
25. Kiss her in front of OTHER girls you know


26. DON'T lie to her
27. DON'T cheat on her!
28. Take her ANYWHERE she wants

29. Text messege or call her in the morning and tell her have a good day at work (or school), and how much you MISS her.
30. Be there for her when ever she needs you, & even when she doesn't need you, just be there so she'll know that she can ALWAYS count on you.


31. Hold her close when she's cold so she can hold YOU too.
32. When you are ALONE hold her close and kiss her.
33. Kiss her on the CHEEK: (it will give her the hint that you want to kiss her).
34. While in the movies, put your arm around her and then she will automatically put her head on your shoulder, then lean in and tilt her chin up and kiss her LIGHTLY.
35. Dont EVER tell her to leave even jokingly or act like you're mad. If shes upset, comfort her.


36. When people DISS her, stand up for her.
37. Look deep into her EYES and tell her you love her.
38. Lay down under the STARS and put her head on your chest so you can cuddle.
39. When walking next to each other grab her HAND.
40. When you hug her HOLD her in your arms as long as possible


41. Call or text her EVERY night to wish her SWEET DREAMS
42. COMFORT her when she cries and wipe away her tears.
43. Take her for LONG walks at night.
44. ALWAYS remind her how much you love her.
45. Sit on top of her and tell her how much u love her and then bend down to her face and kiss her while sitting on her.
46. Rub her back--feels good
47. Give her your coat if she's cold--thats always cute
48. Write letters on her back with your finger--feels good ;D
49. Let her sit on your lap
50. DON'T poke her hard...but if you want to mess around just do it lightly.
51. HOLD her HAND in PUBLIC.
52. Even if she looks BAD one day tell her she's BEAUTIFUL
53. Keep conversations about anything usually they just go along with it.
54. If their hair is in their face move it out of her face and then kiss her passionatley and gently.
55. Surprisingly sneek up on her and hug her from behind--loves it.
56. Kiss her in the rain.
57. Pick her up like in The Notebook and kiss her.
58. Slow dance with no music
59. Don't ignore her or be nerveous around her--everything is going to be okay.
60. Love her, kiss her, hold her, and you'll be good to go. ;D

Monday, May 31, 2010

Upang hindi natin malimutan ang Unang Utos...

Kung hindi mo na mapigilan ang pagsabog ng dibdib mo, gawin mo lang ang gusto mong gawin. Ipadama mo sa kanya ang nararamdaman mo. Landiin mo siya. Lumabas kayo. Bolahin mo. Bigyan mo ng lata ng century tuna kung trip mo at sabihin mo sa kanyang “because you’re good for my heart.” Magkape kayo. Yayain mong magsine. Tapos, bigla mo na lang halikan. Pag nagtanong kung bakit mo ginawa ‘yun, sabihin mo, “sorry, lasing lang sa kagandahan mo.” Pero kahit ano’ng mangyari, huwag na huwag kang aamin.

Sunday, May 2, 2010

The Outsider has been Out (Kailangan Eh)

 i have thoughts...too much thoughts... 
too much thoughts to translate those into words
and become a blog entry

The Outsider has been out all week.

On Monday, my plans were, coming from a long weekend, were to go to the gym and stay in the office for good. I can cut my aircon bills of I will be sleeping here while there is 0% that I can be late as I will be like living in the same building where my office is situated. I was planning to use the gym's shower to cleanup every morning. On the second thought, my privacy could be devastated as I will need to obviously share the quarters with other employees. But, why not? I stay in the office for like average of 16 hours a day. That's like 97% of my waking hours. 

Tuesday (that was Wednesday morning in a normal Filipino), I needed to go home early as it was grandpa's birthday. That early meant 10 AM when my shift ends at five. 

Wednesday (Thursday), I had a very brilliant idea of getting talking to Daphne to propose to her the grocery-in-bulk technique. We planned to also cook for two instead of one. The aim was to cut our budget at least by 20-30% (for now, as starters) by utilizing the resources we have (e.g. pantry's microwave, rice cooker, etc.). We recalled that last week was the lamon week for us. We shed alot of money for Jolibee for our daily breakfast since we stay unpaid in the office for long hours doing our admin tasks. I also needed to rush through the department store to get black shoes for he Sta Cruzan which happened yesterday.

Thursday (Friday morning), I needed to carry Daphne to Mega Mall to get my polo and tie. As the usual belief, Daphne still move, walk, and look very slow. (I cannot say that she talks slowly).

"Sige, I think I will get home at 1. I can then cook adobo..." I remember her say while we were munching roasted chicken at Kenny Rogers.

"Anong oras na ba friend?"


One-fifteen and we haven't started the shopping. I want to be honest that she was a big help in choosing the best for me as always. She was also the one who chose my shoes.

Luckily 5 PM, I was hearing a car starting and I was inside it. I was about coming home from Ortigas. 8 PM, I am expected to go to the office (at Ortigas too).

Six, I rushed pouring a can of corn kernels to my Lock & Lock and mixed it with butter and some salt. I promised this to Daphne in exchange to the adobo I requested. It was her last day to dial for the LOB since she's gonna transfer next week.

I also needed to get out to the heavy rain to go to the tailor to get a coat I need for Saturday. And there I the middle of the pouring rain under accasia trees, I needed to go home without any coat at hand. Have I just been muscled, one of those coats could've fit to me.

No more time for worries, I went back home and phone my cousin to find a coat for me. 

Seven, without any sleep at all, I jumped through the wet streets to get a cab and go to the office. The heaven was crying with me so heavy that it needed to become a battle between a human being and the mother nature. Will the Sta Cruzan push through the following day if the trend of the whether was always like that?

What's gonna happen tomorrow? Ready or not, I needed to turn over the tasks at hand to my cousins at home and leave for the office.

Kailangan eh.
i have thoughts...too much thoughts... 
too much thoughts to translate those into words and become a blog entry

Saturday, April 24, 2010

Ang Kwento ni Paul Kian

sayang ang oras kung makikipaglokohan ka nalang

masyadong maikli ang buhay
para mamoblema
alam mo ang gagawin mo
kaya go
dapat walang sisihan
dun ka sa magiging masaya ka
kung di maganda outcome,well
that's life